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Talk to Our Care Team

No pressure, no obligation, and no hard sell. Just a conversation about what would help.

Most people who call us are not sure what they need yet, and that is completely normal. Tell us what is happening and we will explain the options in plain English, including anything that might be funded and anything we think would suit better than us.

Call 07917 611 425Send an Enquiry
Cambridge Care Services coordinator in branded charcoal grey uniform taking a care enquiry call at the Sawston office

How to Reach Us

  • 07917 611 425The quickest route, and the one most families prefer.
  • info@cambridgecareservices.co.uk
  • 15 Deal Grove, Sawston, Cambridge, Cambridgeshire CB22 3DR
  • Monday to Friday 09:30 to 21:00Saturday 10:00 to 15:00[CONFIRM: out of hours arrangement for existing clients]

In an Emergency

If someone is seriously unwell or at immediate risk, call 999. For urgent health advice, call 111.

We are a care provider, not an emergency service.

What Happens Next

  1. 1

    We listen

    A short conversation about the situation, with no script and no pressure.

  2. 2

    We explain the options

    Including what we can do, what we cannot, and roughly what it would involve.

  3. 3

    A free home assessment

    At a time that suits you, with anyone you want present.

  4. 4

    A written plan and quote

    Nothing is agreed until you have seen it in writing.

Send an Enquiry

This asks about location, care needs, the current situation and timing, so the right person can call you back properly prepared.

We deliberately do not ask for diagnoses, NHS numbers or medication lists. That belongs in the conversation and the formal assessment, not a website form.

Ready to book a visit? Book a free care assessment instead.

Type of support required

Prefer to talk? Call us on 07917 611 425.

Not a Care Enquiry?

  • Looking for care work?

    Please use our careers pages so your application reaches the right team.

    Careers

  • A professional making a referral?

    Call us directly and ask for the care team.

  • Feedback or a complaint?

    We want to hear it. Contact the office, or see our complaints process.

    Complaints process

Where to Find Us

Our office is on Deal Grove in Sawston, a few miles south of Cambridge and easy to reach from the A1301 and the A505. There is parking nearby. If you would rather come in and talk to someone face to face, please call first so we know to expect you.

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